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Apply concepts of multiculturalism and diversity to become an agent of change.
A Silicon Valley recruiting firm searches for artificial intelligence (AI) and technology personnel for major companies around the world. The recruits’ workplace could be located anywhere the company operates, depending on their skills and expertise, although the tendency is to hire in-country nationals in each respective country. The company uses technology-oriented magazines, the company website, and social media to recruit the candidates they need for their clients. They started up about a year ago and went from 3 to 50 recruiters. Their recruiters are hired for their charm, communication skills, and industry expertise; however, most of the recruiters graduated from Ivy League colleges in the U.S. and most are white males. Lately recruiting numbers have been slowing down drastically, while general demand in the marketplace by employers for AI and technology personnel for the coming year is up 300%.
The current recruiting practice involves hiring people via the firm’s website recruitment area. The potential candidate merely attaches their resume and includes a short note to the recruiter (Step 1). These resumes are then screened (Step 2) using a data mining program, looking for certain criteria and terminology in their resumes. Those candidates getting through the initial screening are then auto-contacted by email (Step 3) to tell them they need to complete a quiz on the website using a particular password. If they pass this second screening, they are given an individual interview (Step 4) via the company’s online conference room. The final candidates are sent to the potential employer for the final interview (Step 5) and selection (Step 6).
Now, however, the president is getting complaints from the U.S. Equal Employment Opportunity Commission (EEOC) and the technology firms that they need to be hiring a more diverse workforce and that there are no disabled candidates, and the number of minorities and women is almost nil. The president is now worried about losing clients and about potential lawsuits as a result of the firm’s recruiting and selection processes. The company needs to address a diverse client base. Their clients’ customers are predominantly Northern European, African American, Indian, and Hispanic
Checklist: As the HR specialist of the company, you are tasked with overhauling the selection and hiring process to address the following:
Identify at least three problems with the potential candidate characteristics for which they are hiring and what would be more viable characteristics and criteria for hiring these types of candidates.
Identify and explain at least three problems with the company’s recruitment and selection process. What multicultural and diversity planning concepts would you apply at the company to make a positive change? How can these changes be made?
Describe what changes you would make to address complaints from the EEOC and the technology firms. How can these changes be made?
The paper should be a minimum of 2-page (i.e., 500 words) Microsoft® Word® case study paper with additional title and reference pages in APA format.
Ensure there is an introductory paragraph, each paragraph has a minimum of 3–4 sentences, and a closing paragraph is provided.
Include at least two references from your reading assignments, or other academic sources, to reinforce and support your own thoughts, ideas, and statements using APA citation style.
Use focused, concise, organized writing.
Articulate at a college level.
Few, or no grammar or punctuation errors.
Use non-offensive, inclusive, and respectful language.
Write in the third person to develop your marketing research deliverable.
Your deliverable must be submitted to the Competency Assessment Dropbox.
Respond to the inquiries in a thorough manner, providing specific examples of concepts to illustrate your points, topics, definitions, and other elements asked for in the questions. Your paper should be highly organized, logical, and focused.
The paper must be written in Standard English, including correct grammar, punctuation, and spelling.
You should paraphrase the material and use in-text citations to justify your discussion. Avoid using quotations. Ensure you are properly paraphrasing from your sources. For a refresher on paraphrasing, view this short video on paraphrasing and explore the additional resources prior to starting your assessment. You can access tutorials, how-to videos, tutoring services, and more by visiting the Academic Success Center.
A separate page at the end of your paper should contain a list of references, in the current APA format. Use resources from reliable and/or scholarly sources. Use your textbook, the Library, and the Internet for research.
Be sure to include references for all sources and cite them using in-text citations where appropriate. Your sources and content should follow the current APA citation style. Review the writing resources for APA formatting and citation found in Academic Tools. Additional writing resources can be found within the Academic Success Center.
Your paper submission should:
be in the template provided;
include a title page;
be double-spaced; and
be typed in Times New Roman, 12-point font.